The Effect of Project Management Office Role in the Delivery of Technology Projects in Mobile Communication Companies in Kenya
Kevin Kiema Munyoki, Agnes W. Njeru
Abstract
This article investigates the effect of Project Management Office role in the delivery of technology projects in
mobile communication companies in Kenya. The population consisted of the four key mobile communication
companies in Kenya namely Safaricom limited, Airtel, Orange and Yu Mobile. The target population of
59comprised of all the key staff members directly involved in project implementation and decision making.A
sample size of 51 was drawn using stratified random sampling method. The research instrument was a
questionnaire. Data was analyzed using both descriptive statistics and inferential statistics.The survey findings
indicated a significant association between the level of PMO involvement in strategic planning and the project
success rate. The study recommends executive support, use of best practice and funding for PMOs in order for
them to offer value in terms of project delivery and achieve a sustained competitive advantage.
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