Education and Dialogue in Kenya: A Means of Resolving Conflicts within Higher Educational Institutions
Wosyanju, M.G.; Ayieko, J.S.

Abstract
Combative approach to solving issues in Kenyan public universities has been a method that students have used for decades. This method has been found to be costly, acrimonious and less humane. The need to embrace dialogue as a better approach of resolving conflicts should be encouraged towards a transformed society. This study investigates ways of promoting peace and conflict resolution in the university. The objective was to determine factors that hinder dialogue between students and the University administration. Data was collected from students of Moi University. Qualitative and quantitative approaches were adapted using questionnaires, interviews and focused group discussions (FGD). Data was analyzed using SPSS and through document analysis. Results indicated that some of the causes of combative approach to resolving conflicts were due to delayed response, fear of dialogue and insensitivity of the administration among others. The conclusion drawn was that lack of dialogue arose due to attitude that has developed over time regarding students’ administration. Students have not been adequately educated to embrace the value of dialogue as a means of conflict resolution.

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