Capacity and Bureaucratic Culture in Accessibility of Public Information Based on E-Government in Sidoarjo-Indonesia
Totok Wahyu Abadi, Nunung Prajarto, Budi Guntoro
Abstract
This research is aimed to analyze and describe capacity that included readiness, commitment, and leadership, as
well as organizational structure that can affect bureaucratic culture in improving information accessibility based
of websites in Sidoarjo Regency. It used mixed methods approach that be done in Sidoarjo Regency with sample
of 60 local government employees as respondents and six heads of subdivisions as informants. In addition, it used
simple random and purposive sampling with multiple regression analyzing techniques and interactive. The
results of this study showed that readiness of bureaucracy in providing access to information via website quite
ready. Sidoarjo Regency government has good committed in servicing public information via website. Whereas,
leadership, organizational structure, and bureaucratic culture in accessibility of online information quite good.
Accessibility of public information based e-government also good (71,01%). Good accessibility of information
was driven by openness of public organization active in informing the public whether requested or not;
availability of both quantity and quality of information and media that are used to inform and obtain information;
ease of use of the media to obtain information quickly, accurately, low cost, easy to understand, and simple
procedures; quick for downloading/obtaining information; and comfort in getting/delivering information or
interact with government. Simultaneously independent variables such as readiness, commitment, leadership, and
organizational structure significantly influence the culture of bureaucracy in providing access to information to
the public. Simultaneously, independent variables such as readiness, commitment, leadership, and organizational
structure significant towards bureaucracy culture in providing access to public information. The factor that is
most influence on the bureaucratic culture in the service of public information accessibility based e-government is
leadership and bureaucratic structures. The influence of these two factors is respectively 13.9% and 25% with a
power regression by 54.8% and remaining 45.2% are influenced by other factors outside model.
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