International Journal of Humanities and Social Science

ISSN 2220-8488 (Print), 2221-0989 (Online) 10.30845/ijhss

An Analysis of Apology as a Politeness Strategy Expressed by Jordanian University Students
Dr. Mahmoud Ali Al-Sobh

This study aimed at finding and analyzing the apology expressions used by Jordanian university students. It also aimed at exploring the apology strategies Arabic native speakers used in different situations. The participants of the study were eight university English majors at Irbid National University. Six Situations were prepared, distributed, then collected and analyzed. The findings showed that the apology strategies used were apology and regret, explanation, offer of repair, equal – equal, low high and responsibility. The researcher recommended teachers to train students to use apology expressions and strategies at school.

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