Influence of Mental Workload on Job Performance
Benjamin O. Omolayo, Olajumoke C. Omole
Abstract
The study examined the influence of mental workload on job performance of two category of workers in the
university namely, the academic and non-academic workers. 100 workers that were made up of 50 academic and
50 non-academic workers comprising of 68 male and 32 female participated in the study. Multiple Resource
Questionnaire (MRQ) and Perceived Work Performance Scale (PWPS) were used to collect responses from the
participants. Data were analyzed using Pearson correlation, independent t-test and Univariate Analysis of
Variance. Testing four hypotheses, results showed that there is no significant relationship between mental
workload and job performance. Also, findings indicated that male workers do not exhibit greater mental workload
than female workers. Furthermore, there is no significant main influence of age and educational qualifications on
job performance, but there is significant main influence of length of service on job performance. No significant
interaction influence of age, educational qualifications and length of service was found on job performance.
However, there is significant difference in the level of mental workload of academic and non-academic workers.
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