A Framework for Business Process Redesign Using Unified Process Concepts
Mohammed Alsaigh
Abstract
People involved in business process redesign include both managers who own the processes and technicians who
are responsible for implementing the redesigned processes. Information systems play an important role in linking
these two parties together. The literature shows that many problems in business process redesign are related to
using a traditional, linear life cycle approach and to communication gaps between stakeholders. To address these
two issues, this paper proposes a framework inherited from a systems development framework which is based on
unified process concepts. The purpose of this framework is to create a common language to be used by all parties
in business process redesign projects in all phases in order to save time and effort and increase project efficiency.
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