Emotional Intelligence and Perceived Leadership Behaviour Effectiveness in Organizations
Owoseni, Omosolape Olakitan
Abstract
This study investigated the impact of emotional intelligence on the perceived effectiveness of leaders in
organisations. Emotional intelligence is seen as an individual’s capacity to appropriately regulate his/her
emotions, and to use the information to guide one’s thinking and action. Most managers would rather steer away
from dealing with emotional issues, whereas emotions that are properly managed can have successful outcomes.
Carefully managed emotions can drive trust, loyalty and commitment as well as increase productivity, efficiency,
and effectiveness in the individual, team and organizations. Information was gathered from a sample of 232
respondents, using two instruments. The Multifactor Leadership Questionnaire was used to determine leadership
style within the organisation, while the Emotional Competency Profiler was used to determine the emotional
intelligence of the leaders. Two hypotheses were tested and the results showed that there was a significant
relationship between emotional literacy and transactional leadership (r = .791, N=232, P <0.5). Also, the
multiple regression findings revealed that there was a joint effect of all the variables of transformational
leadership on emotional intelligence. Based on the findings of the study, it was recommended that emotional
intelligence tests should be designed to measure competencies associated with the understanding, and
management of leaders.
Full Text: PDF