International Journal of Humanities and Social Science

ISSN 2220-8488 (Print), 2221-0989 (Online) 10.30845/ijhss

The Effect of Job Satisfaction and Organizational Justice on Organizational Citizenship Behavior with Organization Commitment as the Moderator
Dr. Andala Rama Putra Barusman, Dr. Fauzi Mihdar

Abstract
This study was conducted to determine the influence of job satisfaction and organizational justice on officer’s organizational citizenship behavior at Regional Office of the Directorate General of Taxes (DGT) of Bengkulu and Lampung with organizational commitment as moderator. The study sample of 158 officers was taken by simple random sampling technique. The research data were obtained by using scale methods and were analyzed by Structural Equation Modeling (SEM). The research results showed that the empirical models influence job satisfaction and organizational justice on organizational citizenship behavior (OCB) with the organizational commitment as moderator which fitted with the theoretical model. Job satisfaction directly had impact on organizational citizenship behavior, organizational justice had a direct impact on organizational citizenship behavior, organizational commitment had a direct impact on organizational citizenship behavior, job satisfaction had impact on organizational citizenship behavior through organizational commitment as a moderator, and organizational justice did not have impact on organizational citizenship behavior through organizational commitment as moderator.

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