International Journal of Humanities and Social Science

ISSN 2220-8488 (Print), 2221-0989 (Online) 10.30845/ijhss

The Role of Organisational Commitment in the Organisational Citizenship Behaviour and Employee Intention to Stay Relationship: The Case of Zimbabwe
Elizabeth Chinomona, Professor. M. Dhurup

Abstract
Organisational commitment has become a matter of priority in many Small and Medium Enterprises (SMEs).While organisational commitment, organisational citizenship behaviour and employee intention to stay have intrigued academics and is widely researched in large organisations, it has not received the same amount of attention in Small and Medium Enterprise and in developing countries. Given that SMEs are regarded as the engine for economic growth and a vehicle for employment generation in both developed and developing countries, the mediating effects of organisational commitment on organisational citizenship behaviour and employee intention to stay is important in the management of SMEs. This study seeks to investigate the mediating role of organisational commitment on organisational citizenship behaviour and employee intention to stayin Zimbabwean SMEs. The study is located within a quantitative research paradigm. The study proposed two hypotheses that were validated using a sample of 464 non-managerial employees in the five cities in Zimbabwe. Through structural equation modelling and path analysis the results indicated that there are positive relationships between the posited research variables (organisational citizenship behaviour, organisational commitment and employee intention to stay). Managerial implications of the findings are discussed and limitations and future research directions are alluded to.

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