Determinants of Employees’ Performance of State Parastatals in Kenya: A Case of Kenya Ports Authority
Mrs Margaret Kulola Gitongu, Dr. William Kingi Ph.D., Dr. Jean Mutindi Mzera Uzel Ph.D.
Abstract
The purpose of the study was to assess the determinants of employees’ performance of Kenya Ports Authority. The
specific objectives of this study were: i) to examine the effect of organizational factors on performance of Kenya
Ports Authority employees ii) to investigate the effect of motivation factors on performance of Kenya Ports
Authority employees and iii) to establish the effect of individual characteristics on performance of Kenya Ports
Authority employees.This research problem wasstudied through the use of a descriptive research design. KPA
management staff consisted of a total population of 220 who were highly qualified permanent staff working at
KPA offices in Mombasa. A sample of 65% of the total population was selected using stratified random sampling
generating a sample size of 142 respondents. Primary data was collected using a questionnaire and a pilot study
was done to establish the reliability and validity of the research instruments. The target population included top
management, middle level management and low level management of Kenya Ports Authority. Questionnaires
were the main data collection instrument. The study employed quantitative analysis techniques. A regression
model was used to analyze the objectives. The collected data was processed using SPSS and presented using
frequency tables, bar charts, and pie charts. This study recommends that Kenya Ports Authority should utilize
individual characteristics and organizational factors for enhancing their employees’ performance.
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