Models of Conflict Resolution at Boarding School in East Aceh, Indonesia
Dr. Sulaiman Ismail
Abstract
This paper discusses a model of conflict resolution in a boarding school. This study used a qualitative method.
The research was conducted in 2016 in East Aceh, Aceh province, Indonesia. Data were obtained through
observation, interview, and documentation. The data was analyzed through three stages: data reduction, data
display and conclusion drawing. The results show that the conflict in schools among students caused by several
factors, namely: social and economic factors; personal ego and groups as well as unfair competition factor, both
within the competition of the intellectual, social and economists. Model of conflict resolution in a boarding school
conducted hierarchy and coping mechanisms of conflict which is incrementally according to the level of the
conflict. Light levels conflict will be directly solved by homeroom teacher, medium level solved by the vice
principal of student affairs, and while high level conflicts directly resolved by the principal. Sanctions against
conflict are also applied in accordance with the levels, ranging from warnings, educational sanctions, social
sanctions, replacement of goods and up to send the students back to parents. The school principal has been
essential and is in the forefront in resolving any conflicts that occur at a boarding school either small-scale
conflict or big-scale conflict.
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