International Journal of Humanities and Social Science

ISSN 2220-8488 (Print), 2221-0989 (Online) 10.30845/ijhss

An Empirical Assessment of Digital Library Service: Perspective of DeLone and McLean Information System Success Model
Hui Li Gao

Digital book information services have gradually been valued and relied on. Users can use computers to obtain the required information anytime, anywhere, greatly improving the convenience of reading and research. The purpose of this study is to analyze the current use of Digital Library Service by domestic university students, and to explore the influencing factors for the use of Digital Library Service by Chinese college students based on the theoretical framework of the DeLone and McLean Information System Success Model. This study first explores the importance of Digital Library Service in the field of university education and the implications and goals of the school administration system. Next, a questionnaire for this research was prepared based on the Information System Success Model framework, and a questionnaire survey was conducted for college students using Digital Library Service in China. Finally, the statistics and analysis of the recycling questionnaire were conducted. The analysis results of this study found that information quality and service quality have a positive and significant impact on satisfaction. In addition, information quality and service quality have an indirect influence on the continued use of Digital Library Service through satisfaction. However, system quality did not have a significant impact on the Digital Library Service. Based on the above conclusions, the researchers put forward suggestions for education administrative agencies, school units and future researchers, with a view to providing references for education administrators, university staff and related research.

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