International Journal of Humanities and Social Science

ISSN 2220-8488 (Print), 2221-0989 (Online) 10.30845/ijhss

The Effect of Staff Capacity on Monitoring and Evaluation Effectiveness: The Case Study of International Non-Governmental Organizations in Hargeisa Somaliland
Abdinasir Hussein Jibril, Dr. Kefa Obondi Nyandoro

The study assessed monitoring and evaluation(M&E) effectiveness at the International Non-Governmental Organizations (INGOs) in Hargeisa City, home to most of Somaliland's INGOs. The INGOs were chosen for this study because they managed and implemented the donor-funded initiatives that provided social services to Somaliland's general populace. The specific objective was to assess the effect of staff capacity on M&E effectiveness. A mixed method design incorporating surveys for the INGO staff and key informant interviews was adopted. M&E employees were chosen using a simple random sample process, whereas respondents for personal interviews were selected using purposeful sampling. Descriptive data analysis was performed utilizing frequency tables, the mean, and standard deviation for Likert scale items in the questionnaire. Pearson product correlation was used to assess the association between variables. The Statistical Package for Social Scientists (SPSS) program was used as a tool to make sense of a quantitative data set. Content analysis was also used to analyze qualitative data captured through personal interviews. The study revealed that staff capacity-related predictors of the effectiveness of monitoring and evaluation include measurement of the project performance, staff experience, and a good understanding of project design. The study recommends that INGOs' management improve staff capacity in performance measurement and project designing skills.

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